Arrow Bank Rebrand

No, the bank is not being sold and we remain a local, publicly traded company based in Glens Falls, N.Y. We believe the time is right to unify our two affiliated banks, Glens Falls National Bank and Saratoga National Bank, under one name — Arrow Bank.

The new name makes it clear that Glens Falls National and Saratoga National are now one bank working for you. Unifying our banks creates a more cohesive experience for our customers and allows us to streamline operations and enhance consistency in our offerings.

Our legal name is now Arrow Bank National Association, and you’ll start to see the Arrow Bank name beginning January 1, 2025.

Arrow is an extension of our existing brand. We already describe our banks as “Part of the Arrow Family of Companies,” since Arrow Financial Corporation is our Glens Falls-based parent company. We are simply aligning under that name.

Continue using your cards as normal. If you’re due for a new card in 2025, your replacement card will have the Arrow Bank branding. If you have a card with the Glens Falls National or Saratoga National branding, you can continue to use that card without any interruption.

Continue using your checks as normal. If you’re due to order new checks in 2025, that new supply will have the Arrow Bank branding. If you have checks with the Glens Falls National or Saratoga National branding, you can continue to use those checks without any issues.

There are no changes to the bank’s routing number for the foreseeable future. Continue banking as you normally would.

All of our branches will remain open, and your accounts will not change. You’ll continue to receive the same services and support you always have.

You can continue banking as normal. As always, we’re focused on maintaining and enhancing the experiences you value. If there are any changes in the future, we’ll be sure to inform you.

Continue using the apps and any online platforms as you normally would. We are planning technology updates in mid-2025 and reach out with any relevant information.

Arrow Bank is Member FDIC, meaning it is backed by the full faith and credit of the United States government and each depositor is insured to at least $250,000.

If you hold any deposits at Saratoga National Bank, those deposits will continue to be insured until at least June 30, 2025. After June 30, 2025, or such later date as may be available by applicable law, any deposits from Saratoga National Bank will be added to any deposits you may hold at Glens Falls National Bank to determine FDIC coverage under Arrow Bank.

If you hold any Saratoga National Bank Certificates of Deposit (CDs), those will be insured separately until June 30, 2025, or until the next renewal date, whichever is later. In addition, if you have a CD that is renewed for the same term and amount during this transition period, the CD will continue to be insured separately until the next renewal date.

This is just a branding change, and our staff will continue in their roles. We value our people and respect the work they do.

We are here to help. Visit your local branch, call us or check back here for the latest information.